Privacy Policy

Last updated: May 2026

AtlasGo ("we," "us," or "our") is committed to protecting the privacy of our users and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website atlasgo.id and use our platform services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and job title when you submit a demo request or contact form.
• Usage Data: Browser type, IP address, pages visited, time spent on pages, and other analytics data collected through cookies and similar technologies.
• Platform Data: When using our virtual tour platform, we collect visitor interaction data including views, clicks, dwell time, and navigation patterns for analytics and lead scoring purposes.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our platform and services
• Process demo requests and respond to inquiries
• Generate analytics, lead scoring, and performance reports for our clients
• Send relevant communications about our services (with your consent)
• Comply with legal obligations and enforce our terms

3. Data Sharing

We do not sell your personal information to third parties. We may share data with:

• Clients: Aggregated and anonymized visitor analytics data is shared with our clients who operate virtual tours on our platform.
• Service Providers: Trusted third-party services that help us operate our platform (hosting, analytics, email delivery).
• Legal Requirements: When required by law, regulation, or legal process.

4. Cookies and Tracking

We use cookies and similar tracking technologies to collect usage data and improve your experience. You can control cookie preferences through your browser settings. Essential cookies are required for the platform to function properly.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Demo request data is retained for 24 months unless you request deletion.

7. Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Withdraw consent for data processing
• Request a copy of your data in a portable format
• Object to processing of your personal data

To exercise these rights, contact us at hello@atlasgo.id.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: hello@atlasgo.id
• Website: atlasgo.id